All big or bulky purchases (batting, rulers, mats, books, etc) will be packaged in a style that fits the size of the items. These items will then be sent using either UPS or USPS and you will be charged at the rate provided by the shipping company. USPS packages not sent using a flat rate envelope will be charged the actual cost of shipping, or "balloon" rate, and is dependent on size and distance for shipping.
Since we cannot determine actual costs of shipping, in some cases, in advance, The Quilters Studio reserves the right to adjust for delivery cost once we receive your order. You are welcome to request a precise shipping quote, which we are happy to provide, but please be aware that this will delay the shipment of your order.
If you are in a hurry to receive your merchandise, please request "Express Mail" at checkout. We will mail your package using USPS Express Mail (next day delivery), if it allows delivery to your address. Express Mail will be a minimum $19.95 for up to 8 yards of fabric (prices are subject to change and will be determined by USPS). UPS does have a next day delivery option which we would be happy to price for your shipment in the event that USPS does not ship to your location, again please remember that this will delay delivery of your order.
Effective January 2013, packages being sent with an international destination (non-US) can be mailed by either Priority Mail International (limitations on insurance and tracking), Express Mail International. The cost of these methods will be determined after we receive your order and you will be charged accordingly. Approximate costs are outlined below:
For USPS Priority Mail International, up to six (6) yards of most fabrics will fit into one envelope. Envelopes to Canada are $23.95 and all other non-US destinations are $39.50. Each additional envelope will be charged at the same rate per envelope. (For example: An overseas customer orders 15 yards of fabric. The customer will be charged two (2) times $39.50 = $79.00 for shipping). Packages mailed Priority International will arrive between 6-10 days after shipping. No tracking is available. If you want to track your shipment, please select "Express Mail". NOTE: Please recognize that we specify "most" fabrics will fit in the envelopes. Batting and large rulers are too bulky and large to fit into the envelopes and will be charged actual cost once the cost is determined. We will provide you with a shipping quote.
Express Mail International will deliver between 3-5 days from date of shipping. If the items fit in the flat rate envelopes, cost to Canada is $34.95 and $44.95 for all other international destinations.
GENERAL NOTES ON SHIPPING
All HandiQuilter machine orders will be shipped directly from the HandiQuilter warehouse in North Salt Lake, Utah. Your purchase quote will include a shipping/handling charge. Orders placed within a certain radius of the shop will have the frame for Avante 18 and Fusion 24 sent to the house and the machine will be delivered to The Quilters Studio shop and then delivered and set up by the staff at The Quilters Studio, unless alternate plans are determined.
Please contact The Quilters Studio at firstname.lastname@example.org if you have any questions regarding our shipping policies.
Delivery estimates are based on when the order leaves our warehouse and not on the date that the order is placed. Due to time differences, weekends, national holidays and events beyond our control, your shipment may not be sent immediately upon receipt of your order. Please specify on your order if you require immediate and/or Express shipping. We appreciate your patience!
All shipments originate from our store in Fairfax, Virginia (eastern USA). Delivery confirmation and insurance is NOT available for international shipping. The Quilters Studio reserves the right to use other shipping methods as needed or desired.
The Quilters Studio does not guarantee delivery outside of the US nor will be responsible to reimburse for lost packages in shipment. However, if you live in an area that does not have reliable mail service, please let us know and we will attempt to find an alternate shipping method that can be tracked. Additional charges may apply and you will be charged accordingly.
Any customs, duties or taxes are the sole responsibility of the customer.
Rates are subject to change without notice.